Pro Remodeling at 1603 Peoria Street, Peru, Illinois.

I wish I could give them zero stars but It won't let me. I worked for Pro Remodeling for a couple of months as an office clerk. It was a very toxic and unprofessional environment. Kerry the owner and president is a hot head and would lose his temper often. I witnessed him yelling at his wife Karen and also raised his voice at me when I asked him if he wanted to get on the phone to speak with a customer. Kerry has a bad attitude and I have noticed many times when he wouldn't want to talk to a customer to address their concerns. There was even one previous customer who I called to follow up with regarding some potential work that he wanted us to give an estimate for, well, when the customer answered the phone he proceeded to tell me that he would no longer ask ProRemodeling to do any work for him in the future because Kerry had been verbally aggressive to him the last time they spoke. When I brought this man's concerns up to Kerry he just said that he was having a rough day that day and made excuses for his actions. Not caring about this man's concerns. Karen the owners wife did not respect boundaries and would invade my personal space by touching my hair and mixing her dog food at my desk just to name a couple of issues. When I found a fulltime job and I let Karen know, is when all "hell" broke loose. I gave Karen and Kerry one weeks notice since I was only working part time I felt that was accurate notice. Well, today Karen proceeded to snap on me and tell me that I am not a "team player" because I was leaving to better my future with a full time opportunity that I was offered somewhere else. Karen proceeded to tell me that I am not a team player because I was not staying to cover their upcoming vacation. I explained to her that it is very selfish of them to expect someone to turn down a fulltime position just to be a dedicated part time employee. I told Karen how unprofessional they are by the way they would argue and yell at eachother in the office. I excused myself because I wasn't going to sit there and allow her to belittle me. As I was about to leave Karen came to my drivers side window and was BANGING on my window yelling for me to give her the office keys. I told her that if she gives me my paycheck which I was owed I'll give her the office keys. She agreed to give me my check and I followed her inside to exchange the keys for my check. As I was walking back out to leave today Karen followed me outside to my car yelling calling me an "immature spoiled brat". Even after I left Karen kept texting me only proving my point to how UNPROFESSIONAL they are. I couldn't believe how she acted! If I was looking for someone to do remodeling work on my home etc I would choose another company because ProRemodeling doesn't know how to treat their employees and if they'll treat their employees bad what makes you think they'll be good to their customers! Smh

Out of the three jobs I hired Pro remodeling for, only one was completed by them. They hired someone to do my roof and my garage roof and they hired someone else to do the gutters on my house. The only job that they did themselves was the siding. Pro remodeling is charging me over $4000 over the estimate due to “extra” work. Out of the extra work that is being charged, some of it is in the original contract; therefore they are trying to charge me double. They are also charging me for multiple parts that are not installed on the house. They are pushing for the money when the job isn’t even finished by them yet. The gutter company didn’t put the downspout tails on because pro remodeling told them that they are doing that. It’s been almost a month and they still are not on. As for the extra charges, over $2100 was for the siding due to “excessively nailed” siding, a few spots where wood had to be replaced, and removal of siding under the pre-existing vinyl siding that was only on one third of the house. they are charging over $1900 on the roofs due to replacing wood along the bottom of the house and to re-sheet the garage. I was quoted $1500 by them to re-sheet the garage and if I did that myself the extra on the house would be wiped clean. I re-sheeted over 75% of the garage and the rest was stripped ready to be sheeted. Due to time constraints with the weather and lack of help, I had them finish the job. Only one top chord on a truss need to be replaced but they decided to replace all of them that was able to with 2x6 instead of the supplied 2x4s without my consent. Out of everything that I did, pro remodeling said it was only worth $375 and charged me over $1900 for the rest of it. Of the $1900, there was work being charged double again. All of the work that was done was average and nothing was worth the extra charges and hassle of dealing with them. I recommend going with someone else that does the work themselves and is better at estimating the cost of the job.